Sunday, July 27, 2014

Ordering Method, Payment Method, and Shipping


Ordering Method
Note: Pictures and details of  products will be posted on this blog and on my Facebook page

You may place your order by two methods:

           - Via my Facebook shop.
           - Via Line or Whatsapp at +6016 319 2090.
              Text messaging and phone calls are also accepted.



Payment Method


1. Facebook Shop (Paypal)
     Should you place an order via Facebook, you will be asked to pay via Paypal. 
     Currently, we only accept online payments via Paypal. 


2. Bank Transfer 
    Only applicable for orders via phone.

           - Bank Account No. : 112 111 451 493 (Maybank)
           - Name                      : TAN JO-ANNE (yes, there's a - symbol in my name)

3. In Person
    Only applicable for students of Monash University Malaysia (MUM) or Sunway College/University.
    
    Since I am a student of MUM, meet-up can be arranged. (No delivery charges incurred. )

Shipping


Within Malaysia

           Courier Service  : Registered Pos Malaysia (Flexipack Domestic)

           Delivery Costs   : Total weight less than 1kg         : RM 5
                                        Total weight between 1 & 2 kg : RM 6

           Delivery time     : Within 3 working days.

           

International Shipping

Zone 1: Hong Kong & ASEAN countries
(including Brunei, Singapore, Cambodia, Laos, Myanmar, Philippines, Thailand, Indonesia, Vietnam)

           Courier Service   : Registered Pos Malaysia (Flexipack International)

           Delivery Costs    : Total weight less than 150g              : RM 8   (approx. 2.21 USD)
                                         Total weight between 150g & 250g : RM 14 (approx 3.87 USD)

           Delivery Time    : 4 - 10 days    


Zone 2 : Other countries (excluding Israel)
(including USA, England, Australia, etc)

          Courier Service   : Registered Pos Malaysia (Flexipack International)

           Delivery Costs    : Total weight less than 150g             : RM 10  (approx. 2.77 USD)
                                         Total weight between 150g & 250g : RM 18 (approx. 4.98 USD)

           Delivery Time    : 6 - 11 days

       

Note:
Taxes & Import Duty
Your local customs department may, at their own discretion, charge you import duty, GST/VAT and any other fees. Please note that these costs are NOT included in the shipping costs.

Online Tracking is Available for both International and Domestic Shipping! Tracking number will be emailed to you once the purchased item is posted.


Contact Details


    Email         : anne.crochethouse@gmail.com
    Facebook   : facebook.com/JoCrochetHouse
    Phone         : 016-3192090 (Line / Whatsapp)

    Feel free to contact me should you have any doubts or questions! :)




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